Terms & Conditions — b899
These Terms & Conditions govern your use of the b899 platform, including all gaming, sports betting, and account services available to players in Bangladesh. Please read this document carefully before registering or placing any bets.
Fair and Transparent Rules
b899's terms are written in plain English. We do not bury important conditions in dense legal footnotes. Every rule that affects your gameplay, deposits, withdrawals, and bonuses is clearly stated in this document.
18+ Platform Only
b899 is strictly for adults aged 18 and above. Age verification is mandatory during account registration. Any account found to belong to a minor will be permanently closed and all funds will be withheld pending investigation.
Secure and Confidential
Your personal information, payment details, and account activity are protected by 256-bit SSL encryption. b899 does not sell or share your data with third parties for marketing purposes. See our Privacy Policy for full details.
BDT-Native Payments
All deposits and withdrawals at b899 are conducted in Bangladeshi Taka (BDT) via bKash, Nagad, Rocket, Upay, and major Bangladeshi banks. No foreign currency conversion is applied to your transactions.
Clear Bonus Conditions
All bonus offers at b899 include clearly disclosed wagering requirements, expiry dates, and eligible game categories. Accepting a bonus constitutes agreement to the specific bonus terms, which supplement these general Terms & Conditions.
24/7 Support Access
If you have questions about these Terms & Conditions or your account status, our bilingual support team is available 24/7 via live chat and email at [email protected] — accessible in English and Bengali, across Bangladesh Standard Time.
Section 1
Acceptance of Terms
By accessing the b899 platform at b899.club, creating an account, making a deposit, or placing any bet or wager, you confirm that you have read, understood, and agree to be legally bound by these Terms & Conditions in their entirety. These Terms & Conditions constitute a binding legal agreement between you (the "Player" or "User") and b899 (the "Platform", "we", "us", or "our").
If you do not agree with any provision of these Terms & Conditions, you must immediately cease all use of the b899 platform and close your account. Continued use of any part of the b899 platform, including browsing game pages, initiating a deposit, or placing a bet, constitutes your ongoing acceptance of these terms.
b899 reserves the right to amend, update, or replace these Terms & Conditions at any time. Players will be notified of material changes via email or an in-platform notification. Continued use of the b899 platform following notification of any change constitutes acceptance of the revised terms. It is your responsibility to review these terms periodically.
These Terms & Conditions are written in English. In the event of any inconsistency between an English version and any translated version of this document, the English version shall prevail in all respects.
Section 2
Eligibility & Age Restriction
Access to and use of the b899 platform is strictly limited to individuals who meet all of the following eligibility criteria at the time of registration and throughout the duration of their account:
- You must be 18 years of age or older. b899 is an adults-only platform. We do not permit persons under 18 to register accounts, make deposits, or participate in any form of gaming or betting activity on the platform.
- You must be accessing the platform from a jurisdiction where online gaming and sports betting is not explicitly prohibited for you as an individual. It is your sole responsibility to ensure that your use of b899 complies with the laws applicable in your location.
- You must be a human individual. Corporate entities, bots, scripts, and automated account registrations are strictly prohibited.
- You must not be registered on any self-exclusion programme or have an active account closure order in place, whether requested by you or imposed by b899.
- You must not be acting on behalf of another person. Each b899 account must correspond to one unique individual who is the registered account holder.
b899 conducts age and identity verification as part of the account registration and Know Your Customer (KYC) process. You may be required to submit a government-issued identification document (such as a National ID card or passport) to confirm that you are 18 years of age or older. Failure to complete verification may result in temporary suspension of withdrawal privileges until verification is satisfied. Any account found to have been registered by a person under 18 will be permanently closed with immediate effect, and all associated funds will be handled in accordance with applicable regulations.
b899 employs automated and manual monitoring tools to detect underage account activity and takes this obligation extremely seriously. If you suspect that a minor may be accessing a b899 account, please contact our support team immediately at [email protected].
Section 3
Account Registration
To access the full range of b899 services — including placing bets, playing casino games, making deposits, and claiming bonuses — you must register a personal account on the b899 platform. The registration process requires you to provide accurate, complete, and current information including your full legal name, date of birth, valid email address, and a secure password.
By submitting your registration details, you represent and warrant that:
- All information provided is true, accurate, current, and complete to the best of your knowledge.
- You are registering for personal, non-commercial use only.
- You have not previously had a b899 account closed, suspended, or banned.
- You are not registering under a false identity or using another person's information.
One Account Per Player. Each player is permitted to hold one (1) active b899 account only. The creation of duplicate, secondary, or multiple accounts by the same individual — whether using the same or different identifying information — is strictly prohibited. Detection of multiple accounts will result in the immediate closure of all associated accounts and forfeiture of any pending bonuses or withdrawals.
b899 operates a Know Your Customer (KYC) verification programme. Players may be required to submit documentation to verify their identity (National ID, passport), proof of address (utility bill, bank statement), and payment method ownership (screenshot of bKash or Nagad account registered in your name) before withdrawal requests are processed. KYC verification is a one-time process for most players. b899 reserves the right to request updated documentation at any time to maintain compliance with our internal security standards.
You are solely responsible for maintaining the confidentiality of your b899 account credentials, including your username and password. You must notify b899 support immediately if you suspect any unauthorised access to your account. b899 will not be liable for losses resulting from your failure to keep your login credentials secure.
Section 4
Deposits & Withdrawals
All financial transactions on the b899 platform are conducted exclusively in Bangladeshi Taka (BDT). b899 supports the following deposit and withdrawal methods for players in Bangladesh:
- Mobile Financial Services: bKash, Nagad, Rocket, Upay
- Bank Transfer: Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank
- Cards: Visa and Mastercard (where available on your account)
Minimum Deposit: The minimum single deposit amount is ৳200. There is no upper limit on deposits, though large deposits may trigger additional KYC verification checks.
Withdrawal Processing: Withdrawal requests are typically processed within minutes to a few hours during Bangladesh Standard Time (BST, UTC+6) business hours. Processing times may be longer during peak periods, public holidays, or when additional KYC verification is required. b899 does not charge withdrawal fees, though your payment provider may apply their own transaction charges.
Withdrawals will only be processed to a payment method registered in the same name as your b899 account. Third-party withdrawals are strictly prohibited. If a bonus has been claimed and associated wagering requirements have not been met, withdrawal of the bonus amount and any winnings derived from it will not be permitted until the requirements are fulfilled. b899 reserves the right to delay or decline withdrawal requests pending identity verification or fraud review.
b899 does not accept deposits made using funds sourced from criminal activity. By making a deposit, you confirm that the funds belong to you and have been obtained through lawful means. Any suspicion of money laundering or financial crime will be reported to relevant authorities and the account will be suspended immediately pending investigation.
Section 5
Bonuses & Promotions
b899 offers a range of bonuses and promotional offers to eligible players, including welcome deposit bonuses, reload bonuses, free bet credits, cashback offers, and seasonal promotions aligned with major events in Bangladesh such as BPL, IPL, T20 World Cup, Eid, and Pohela Boishakh.
All bonuses are subject to the following general conditions unless a specific promotion's terms state otherwise:
- Eligibility: Bonuses are available to players who have completed account registration and, where required, KYC verification. b899 reserves the right to exclude specific player accounts from bonus eligibility at its sole discretion.
- Wagering Requirements: All bonus funds are subject to wagering requirements that must be completed before a withdrawal can be made. The specific wagering multiplier applicable to each bonus will be clearly stated in the offer details at the time of acceptance.
- Expiry: Bonus funds and any associated wagering requirements expire within the time period stated in the specific offer terms. Unused bonus funds will be forfeited upon expiry.
- Game Contributions: Not all games contribute equally towards meeting wagering requirements. Slots typically contribute 100%. Live casino games, table games, and sports bets may contribute at a lower rate as specified in the offer details.
- Maximum Bet: While a bonus is active, a maximum single bet limit may apply. Placing bets above this limit may result in the forfeiture of the bonus and associated winnings.
- One Bonus at a Time: Only one bonus may be active in your account at any given time unless a specific promotion explicitly states otherwise.
New players at b899 are eligible for a welcome deposit bonus of up to ৳20,000 on their first qualifying deposit. The welcome bonus is subject to wagering requirements as detailed in the welcome offer page at the time of registration. Players must opt in to the welcome bonus during the registration or first deposit process. The welcome bonus cannot be claimed retrospectively.
b899 reserves the right to modify, suspend, or withdraw any bonus or promotional offer at any time without prior notice. In the event that a bonus has been credited in error, b899 reserves the right to reclaim the incorrectly credited amount from your account balance.
Section 6
Responsible Gaming Policy
b899 is committed to promoting responsible gaming across Bangladesh. We believe that online gaming should be an enjoyable, voluntary form of entertainment — and we take our obligation to protect players from gambling-related harm seriously. The following responsible gaming tools are available to all registered b899 players directly within their account settings:
- Deposit Limits: Set daily, weekly, or monthly deposit limits to control your spending. Limit reductions take effect immediately; limit increases are subject to a 24-hour cooling-off period.
- Session Time Reminders: Configure automated reminders to notify you when you have been playing for a specified period of time.
- Cool-Off Period: Request a temporary account suspension ranging from 24 hours to 6 weeks. During a cool-off period, you cannot log in, deposit, or place bets.
- Self-Exclusion: Request permanent or long-term self-exclusion from the b899 platform. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.
If you feel that gambling is having a negative impact on your finances, relationships, mental health, or daily life, please contact our support team immediately via live chat or at [email protected]. Our agents are trained to assist players in activating self-exclusion and connecting with appropriate support resources. You can also visit our dedicated Responsible Gaming page for full guidance. b899 takes problem gambling seriously — our support team is available 24/7, 365 days a year.
b899 does not permit the use of any responsible gaming tools to circumvent these Terms & Conditions. For example, using a cool-off period solely to delay a pending KYC request is prohibited. Players who attempt to misuse these tools may have their accounts reviewed and restricted.
Section 7
Prohibited Conduct
The following actions and behaviours are strictly prohibited on the b899 platform. Any player found to have engaged in prohibited conduct may have their account suspended or permanently closed, winnings forfeited, and the matter referred to relevant legal authorities where appropriate:
- Fraudulent Activity: Using stolen, cloned, or unauthorised payment methods; providing false identity documents; attempting to deceive b899 staff or systems.
- Bonus Abuse: Creating multiple accounts to claim bonuses more than once; coordinating with other players to exploit bonus terms; using automated tools to meet wagering requirements.
- Collusion: Colluding with other players at live casino tables or in any multiplayer game format to gain an unfair advantage.
- Cheating and Exploitation: Using software, bots, scripts, artificial intelligence tools, or other technical means to gain an unfair advantage in any game or betting market.
- Money Laundering: Using the b899 platform to deposit, transfer, or withdraw funds derived from criminal activity.
- Underage Registration: Attempting to register or use an account on behalf of a person under the age of 18.
- Account Sharing: Allowing any third party to access or operate your b899 account.
- Abuse of Staff: Engaging in abusive, threatening, or harassing behaviour towards b899 customer support agents or any other member of staff.
b899 employs advanced fraud detection and behavioural analysis systems that monitor all accounts in real time. Detection of prohibited conduct will result in immediate account action. b899's decisions regarding prohibited conduct are final and binding, subject only to the dispute resolution process outlined in these terms.
Section 8
Account Suspension & Closure
b899 reserves the right to suspend, restrict, or permanently close any player account at any time, with or without prior notice, for any of the following reasons:
- Breach of any provision of these Terms & Conditions.
- Failure to complete KYC verification within the required timeframe.
- Suspicion of fraudulent, illegal, or prohibited activity as described in Section 7.
- Detection of multiple accounts registered by the same individual.
- At the player's own request (voluntary closure or self-exclusion).
- Compliance with a legal order, regulatory requirement, or law enforcement request.
Player-Initiated Closure: If you wish to close your b899 account voluntarily, please contact our support team via live chat or email. Account closure requests are typically processed within 48 hours. Any outstanding balance in your account at the time of closure will be returned to your registered payment method after standard verification, provided no pending investigations or withdrawal holds are in place.
b899-Initiated Closure: If b899 closes your account due to a breach of these terms, any bonus funds and winnings derived from prohibited activity will be forfeited. Real-money deposits that are not connected to the violation may be returned at b899's discretion following a review period.
If your account has been suspended and you believe this was done in error, or if you have any questions about the status of your account, please contact our support team at [email protected] or via live chat. Our team is available 24/7 and will aim to resolve account queries within one business day (BST, UTC+6). Please have your account username and registered email address ready when contacting support.
These Terms & Conditions, together with b899's Privacy Policy and Responsible Gaming Policy, constitute the entire agreement between you and b899 with respect to your use of the platform. If any provision of these terms is found to be unenforceable, the remaining provisions shall continue in full force and effect. These terms are governed by and shall be construed in accordance with applicable law. By using b899, you consent to the jurisdiction of the courts applicable to your location for the resolution of any disputes arising out of these terms.
For questions or concerns about these Terms & Conditions, contact our support team at [email protected]. Response times are typically under 3 minutes via live chat during BST peak hours (9 AM – 11 PM UTC+6). 18+ only. Please gamble responsibly.
Have Questions About Your b899 Account?
Our support team is available 24/7 to help with account queries, payment issues, or any questions about these Terms & Conditions. You can also explore our FAQ for quick answers. 18+ only. Please gamble responsibly.